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Free Shipping on Orders Over Rs 1999 — Limited Time | Cash on Delivery Available Across Pakistan
At Brands Cove, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.
We may collect the following details when you place an order or contact us:
Full Name
Phone Number
Email Address
Shipping Address
Billing Information (only for online payments — NOT stored by us)
IP Address
Device & Browser Information
Pages Visited
Cookies & Tracking Data
Your information is used to:
Process and deliver your orders
Confirm orders & provide customer support
Improve website performance & optimize user experience
Send promotional messages (optional — unsubscribe anytime)
We do not sell, trade, or rent your personal information.
For online payments, all transactions are processed through secure and encrypted gateways.
Brands Cove does NOT store any credit/debit card details.
Cash on Delivery (COD) requires no banking information.
We use cookies to:
Improve site loading speed
Save your cart
Personalize the user experience
You may disable cookies anytime in your browser settings.
We only share essential information with:
Courier companies (for delivery)
Payment processors (for online payments)
Analytics services (Google, Meta, Shopify)
These partners are not allowed to misuse your data.
You may request:
A copy of your personal data
Correction of any incorrect information
Deletion of your data
Contact us anytime at:
📧 info@brandscove.com
📱 +92332 0004048
We may update this Privacy Policy from time to time.
The most recent version will always be available on this page.
Last updated: [Insert Date]
At Brands Cove, your satisfaction is our priority. If you face any issue with your order, we offer a simple and transparent Replacement & Refund process.
You may request a replacement within 7 days of receiving your order if:
The product is damaged
The product is defective
The wrong product was delivered
Size/variant differs from what you ordered
For hygiene and safety reasons, some products cannot be returned unless faulty:
Personal care & hygiene items
Used, damaged, or altered products
Products without original packaging
Products showing signs of use
To start a return, contact us at:
📱 +92332 0004048
📧 info@brandscove.com
Please share:
Your order number
Your name & phone number
Unboxing video (mandatory for damaged item claims)
Items must be unused and in original packaging.
Refunds are approved ONLY if:
Wrong item was delivered
Product arrived damaged & replacement is unavailable
Item is out of stock after you ordered
Order cancelled before shipment
Refunds are issued via:
Bank Transfer
Easypaisa / JazzCash
Store Credit (fastest option)
If the mistake is from our side → Brands Cove covers all return shipping costs.
If the customer changes their mind or ordered the wrong item → Customer pays return shipping.
You may cancel your order before it is shipped.
Once shipped, cancellation is not possible.
For any help, reach out anytime:
📱 +92332 0004048
📧 info@brandscove.com
🌐 Brands Cove — Pakistan
