Free Shipping on Orders Over Rs 1999 — Limited Time | Cash on Delivery Available Across Pakistan

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Shipping & Service Policy

Shipping & Service Policy – Brands Cove

At Brands Cove, we aim to provide a fast, reliable, and hassle-free shopping experience for all customers across Pakistan.


1. Shipping Coverage

We deliver nationwide across Pakistan, including:

  • All major cities

  • Towns and remote areas

  • Doorstep delivery via trusted courier partners


2. Shipping Time

Estimated delivery time:

  • 3–5 working days for major cities

  • 5–7 working days for other areas

  • Remote regions may take slightly longer depending on courier service availability

Note: During sales, holidays, or unexpected courier delays, delivery time may extend.


3. Shipping Charges

  • Standard shipping charges vary based on the product weight/size.

  • Shipping fee (if any) is shown at checkout.

  • Free shipping may be offered during promotions.


4. Order Processing

  • Orders are processed within 24–48 hours after confirmation.

  • COD (Cash on Delivery) orders require a phone/SMS confirmation before dispatch.

  • Advance payment orders are processed immediately.


5. Tracking Your Order

Once your order is dispatched:

  • You will receive an SMS/Email with the tracking number.

  • You can track your parcel directly on the courier partner’s website.


6. Failed Delivery Attempts

If a customer is unavailable during delivery:

  • Courier will make 2 attempts.

  • After repeated failed attempts, the parcel will return to us and may require re-shipping charges.


7. Service Quality

We guarantee:

  • Safe and secure packaging

  • Original and high-quality products

  • Dedicated customer support

  • Fast resolution for any issue (wrong, damaged, or missing items)


8. Customer Support

For inquiries, delays, or issues, contact us:
📧 info@brandscove.com
📞 +92 332 0004048

Our support team is available Monday – Saturday, 10 AM to 7 PM.


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