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Terms & Conditions

Terms & Conditions – Brands Cove

Welcome to Brands Cove. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.


1. General

  • These Terms apply to all visitors, customers, and users of our website.

  • By placing an order, you confirm that you are at least 18 years old or using the website under the supervision of a parent/guardian.

  • We reserve the right to update these Terms at any time without prior notice.


2. Product Information

  • We aim to provide accurate product details, pricing, and images.

  • Minor variations in color, packaging, or design may occur due to screen settings or manufacturer updates.

  • All products are subject to availability.


3. Pricing & Payments

  • All prices are listed in PKR (₨).

  • We offer Cash on Delivery (COD) and Advance Payment methods.

  • For advance payments, your order will be processed only after the payment is successfully confirmed.

  • Any price errors may be corrected, and we reserve the right to cancel orders with incorrect pricing.


4. Order Acceptance & Cancellation

  • After placing an order, you will receive a confirmation call or message.

  • We reserve the right to cancel any order due to:

    • Product unavailability

    • Incorrect information provided by the customer

    • Suspicious or fraudulent activity

  • Customers may cancel their order before it is dispatched.


5. Shipping & Delivery

  • Delivery times are estimates and may vary depending on courier operations.

  • Shipping delays caused by couriers, weather, or unexpected events are not our responsibility.

  • Customers must provide correct address and contact details to avoid delivery issues.


6. Returns & Refunds

Our return and refund policy applies to:

  • Wrong items delivered

  • Defective or damaged products

  • Valid return requests made within 7 days

Returns must follow our official Return & Refund Policy.


7. Use of Website

You agree not to:

  • Misuse the website

  • Attempt unauthorized access

  • Engage in fraudulent activity

  • Copy, reproduce, or distribute any content without permission

All content, images, logos, and designs on this website are the property of Brands Cove.


8. Privacy

Your personal information is handled according to our Privacy Policy, ensuring secure and lawful data handling.


9. Limitation of Liability

Brands Cove is not responsible for:

  • Delays or failures caused by third-party courier services

  • Misuse or unsafe handling of the products after delivery

  • Damages arising from incorrect usage of items

Our maximum liability shall not exceed the purchase amount of the order.


10. Governing Law

These Terms & Conditions are governed by the laws of Pakistan.
Any disputes will be handled through appropriate legal channels within Pakistan.


11. Contact Us

For questions regarding these Terms, contact us at:
📧 info@brandscove.com
📞 +92 332 0004048


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